Martin Allen Flooring & French Polishing (“we,” “us,” “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect and store the following types of personal data:
- Information about your visits and usage of our website (e.g., IP address, browser type, pages viewed).
- Details of transactions between you and us on the website, including purchases of goods or services.
- Information is provided via telephone or our website for registration or subscription to our services or email notifications.
- Recordings of telephone calls for training and quality assurance purposes.
2. How We Use Your Information
Your personal data may be used for:
- Enhancing your browsing experience and personalizing the website.
- Administering the website and improving its usability.
- Sending you relevant information and marketing communications (with your consent).
- Providing statistical data to other companies (without identifying individual users).
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact website functionality.
We also use web beacons in emails to track the effectiveness of our marketing campaigns. You can disable these by deleting cookies and adjusting your email settings.
4. Sharing Your Data
We will not share your personal data with third parties except in the following circumstances:
- When required by law.
- In connection with legal proceedings.
- To protect our legal rights and prevent fraud.
- During business transactions such as sales or mergers.
5. Data Security
We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access. However, data transmission over the Internet is not completely secure. We store your data on secure servers.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your personal data.
- Withdraw consent for marketing communications.
- Request data deletion, restriction, or portability.
To exercise these rights, please get in touch with us at info@martinallen.co.uk.
7. Policy Updates
We may update this privacy policy periodically. The latest version will always be available on our website. Please review it regularly to stay informed of any changes.
8. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.
9. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please get in touch with us at:
Email: info@martinallen.co.uk