Privacy Policy

Martin Allen Flooring & French Polishing Privacy Policy

Martin Allen Flooring & French Polishing (“we,” “us,” “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect and store the following types of personal data:

  • Information about your visits and usage of our website (e.g., IP address, browser type, pages viewed).
  • Details of transactions between you and us on the website, including purchases of goods or services.
  • Information is provided via telephone or our website for registration or subscription to our services or email notifications.
  • Recordings of telephone calls for training and quality assurance purposes.

2. How We Use Your Information

Your personal data may be used for:

  • Enhancing your browsing experience and personalizing the website.
  • Administering the website and improving its usability.
  • Sending you relevant information and marketing communications (with your consent).
  • Providing statistical data to other companies (without identifying individual users).

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact website functionality.

We also use web beacons in emails to track the effectiveness of our marketing campaigns. You can disable these by deleting cookies and adjusting your email settings.

4. Sharing Your Data

We will not share your personal data with third parties except in the following circumstances:

  • When required by law.
  • In connection with legal proceedings.
  • To protect our legal rights and prevent fraud.
  • During business transactions such as sales or mergers.

5. Data Security

We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access. However, data transmission over the Internet is not completely secure. We store your data on secure servers.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your personal data.
  • Withdraw consent for marketing communications.
  • Request data deletion, restriction, or portability.

To exercise these rights, please get in touch with us at info@martinallen.co.uk.

7. Policy Updates

We may update this privacy policy periodically. The latest version will always be available on our website. Please review it regularly to stay informed of any changes.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch with us at:

Email: info@martinallen.co.uk Address: Unit 13, Wanstead Business Park, Wanstead Road, Leicester, LE3 1TR.

About Us

Martin Allen: Mastering Wood Flooring and French Polishing Perfection. Experts in bespoke wood flooring, hand-polished finishes, and renowned stained color-matching techniques. Trusted by clients from Leicester to London. Your premier choice for exquisite hard wood craftsmanship.

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Privacy Preference Center

    Consent Management

    PRIVACY POLICY
    Martin Allen Flooring & French Polishing is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

    (1) WHAT INFORMATION DO WE COLLECT?
    We may collect, store and use the following kinds of personal data:
    (a) information about your visits to and use of this website;
    (b) information about any transactions carried out between you and us on or about this website, including information relating to any purchases you make of our goods or services;
    (c) information that you provide to us via telephone or this website to register with us and/or subscribing to our website services and/or email notifications
    (d) We may record your telephone calls for training and quality purposes and to ensure we offer a high quality of customer service.

    (2) INFORMATION ABOUT WEBSITE VISITS.
    We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

    We use cookies on this website. A cookie is a text file sent by a web server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

    We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website and to personalise our website for you.

    Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.

    We also include web beacons (also known as clear gifs) in our emails to track the success of our marketing campaigns. This means that if you open an email from us, we can see which pages of the Sites you visit. Our web beacons do not store additional information on your computer but, by communicating with our cookies on your computer, they can tell us when you have opened our email. If you object to web beacons, we recommend you follow the instructions for deleting existing cookies and disabling future cookies above. We will still know how many of our emails are opened and we will automatically receive your IP address, a unique identifier of your computer or other access devices; but we will not identify you as an individual.

    (3) USING YOUR PERSONAL DATA
    Personal data submitted on this website will be used for the purposes specified in this privacy policy or relevant parts of the website.
    In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:
    (a) improve your browsing experience by personalising the website;
    (b) send information to you which we think may be of interest to you by post or by email or similar technology;
    (c) send to you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology [(you can inform us at any time if you no longer require marketing communications to be sent by emailing us at info@martinallen.co.uk
    (d) provide other companies with statistical information about our users – but this information will not be used to identify any individual user.

    (4) OTHER DISCLOSURES
    In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
    (a) to the extent that we are required to do so by law;
    (b) in connection with any legal proceedings or prospective legal proceedings;
    (c) to establish, exercise or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk); and
    (d) to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.
    Except as provided in this privacy policy, we will not provide your information to third parties.

    (5) SECURITY OF YOUR PERSONAL DATA
    We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. We will store all the personal information you provide on our secure servers.

    (6) POLICY AMENDMENTS
    We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

    (7) YOUR RIGHTS
    You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.
    You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email (to info@martinallen.co.uk) at any time.

    (8) THIRD PARTY WEBSITES
    The website contains, or may from time to time contain, links to other websites. We are not responsible for the privacy policies of third party websites or their content.

    (9) CONTACT
    If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@martinallen.co.uk or by post to Unit 13, Wanstead Business Park, Wanstead Road, Leicester, LE3 1TR

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